SHIPPING FAQ

“Providing Custom Printing & Graphic Design Services Worldwide”

SHIPPING FAQ

No, our shipping provider UPS will not ship to PO Box addresses. (Exceptions may be made for certain circumstances.)

No, you cannot ship one order to two different places.

Yes, we can drop ship a package to your customer. Simply call: (714) 948-0588 or email us at: shipping@socalbusinesscards.com and you will be sent confirmation that your shipping address will be used from your provided info. You must do this before or after placing your order, otherwise the order will be sent out with our own branding.

No, we do not provide a pricing or weight list, shipping will be determined immediately by our online system at the time of your purchase. Please feel free to contact us for a free quote on shipping for any products.

We currently use UPS to ship our packages, and USPS for EDDM and Direct Mailers.

Yes, if you have a UPS account number and zip code associated with the account enter it into the comments box and select “pick up” from the delivery stage of ordering. After your order has been completed you will be contacted by our shipping department and If your account does not qualify, you will be asked to pay additional shipping charges or have the option of pickup from our main office.

No, we cannot split a job into multiple boxes. Our standard double corrugated boxes will be used to ship all orders.

Yes, we can combine most shipping orders, additional charges may apply.

No, we do not provide shrink wrapping as a service.

All international customers are responsible for paying the custom fees (i.e.: taxes, duties, etc.) upon receiving the order. SoCal Business Cards will only charge our customers for shipping fees.

Our website is equipped with UPS Address Verification system that checks all addresses for accuracy depending on the carrier being used. This assures your package will arrive to the correct location. Please make sure that the address is spelled, abbreviated and submitted with the correct suite, unit, street number, and zip code. Any packages returned or re-routed in the event that the incorrect address is provided are subject to reshipment fees.

If the address supplied is not valid/complete, UPS will make every reasonable effort to find the correct address and deliver the shipment. An additional address correction fee of $10 may be charged for this service.

You will be given a tracking number when your order has shipped and you can track the UPS log of your package at ups.com. Once your package has been delivered to a UPS facility, the UPS tracking information will become available. If your package has shipped, tracking information is also accessible from us by calling: (714) 948-0588 or email us at: shipping@socalbusinesscards.com.

If your order has not been processed yet, you can change your shipping method by calling: (714) 948-0588 or email us at: shipping@socalbusinesscards.com.

No day-definite guarantees are available for Shipping, but we will attempt to give you the most accurate estimated date available.

For standard orders, UPS will return to either our main office or production facility. You will be asked to pay additional shipping fees for another attempt or you will be able to pickup from our main office. For drop-ship orders, if a package is deemed undeliverable and returned by UPS, it will be returned to you (the sender) and not to SoCal Business Cards. A return-delivery fee will apply. For more information about returned packages and forwarding services, please visit: usps.com.

You have the option to pick up from our main office from a representative by appointment. We can also place your order in our pick up lockers for up to one week, available during normal business hours. There is no option for pickup at our production sites, these are sterile printing facilities closed to the public. We do not have a Main Office for customers at these locations at this time.

FILE UPLOAD